Privacy Policy
Last updated: March 2026
At KARPINO, your privacy matters as much as your wellbeing. This policy explains how we collect, use, and protect your personal information when you interact with our website and services.
Information We Collect
We collect information you provide directly: your name, email address, phone number, and preferences when you register, subscribe to our newsletter, or book a treatment. We also collect basic usage data through our website (pages visited, language preference, theme setting) to improve your experience.
How We Use Your Information
Your information is used to provide and personalise our services, communicate about your bookings and appointments, send wellness tips and exclusive offers (only if you have subscribed), and continuously improve the KARPINO experience. We never sell your personal data to third parties.
Data Storage & Security
Your data is stored securely on our servers with industry-standard encryption. Access is restricted to authorised KARPINO staff who need it to provide your services. We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.
Cookies
Our website uses only essential cookies to remember your language preference and theme setting (light/dark mode). We do not use advertising cookies or third-party tracking. No personal data is stored in cookies.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also withdraw consent for marketing communications by unsubscribing from our newsletter. To exercise any of these rights, please contact us at the email address below.
Contact Us
For any questions about this privacy policy or to exercise your data rights, please contact us at relax@karpino.mk or call +389 76 376 376.