Question 1

Do I need to book in advance?

Accepted Answer

Yes, we recommend booking at least 48 hours in advance. You can book via Instagram DM, phone (+389 76 376 376), or email (relax@karpino.mk).

Question 2

What should I wear to my appointment?

Accepted Answer

Comfortable clothing is sufficient. We provide everything you need for your treatment, including robes and slippers.

Question 3

How early should I arrive?

Accepted Answer

Please arrive 15 minutes before your scheduled appointment.

Question 4

What is your cancellation policy?

Accepted Answer

We kindly ask for 24 hours' notice for cancellations. Late cancellations or no-shows may be subject to a charge.

Question 5

Do you accept walk-ins?

Accepted Answer

To ensure the premium, unhurried experience that every KARPINO guest deserves, our studio operates by appointment only. This allows us to prepare your room, select your products, and dedicate our full attention to your visit.

Question 6

Is KARPINO suitable for pregnant women?

Accepted Answer

Yes! We offer our Mum to Be prenatal massage, specifically designed for expectant mothers.

Question 7

Do you offer couples treatments?

Accepted Answer

Yes, we have several partner treatments including Our Time massage experiences for two.

Question 8

What payment methods do you accept?

Accepted Answer

We accept cash (MKD) and all major debit/credit cards.

Question 9

Where can I park?

Accepted Answer

Several options nearby: GTC Parking, Kocho Racin, ZOIL, Green Market, and City Parking.

Question 10

Do you sell gift vouchers?

Accepted Answer

Yes! Gift vouchers are available for any treatment or custom amount. Valid for 12 months.

Frequently Asked Questions